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End Homelessness Winnipeg

End Homelessness Winnipeg

Together we can end homelessness in Winnipeg

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Search Results for: Winnipeg Resource Guide

Research & Reports

End Homelessness Winnipeg has led or participated in a variety of research initiatives that can help us to better understand the experiences, needs and demographic characteristics of those experiencing or at risk of homelessness in Winnipeg.

2024 Indigenous Peoples’ Experiences of Homelessness: A Mixed Methods Study in Winnipeg (.pdf)

A comprehensive report by End Homelessness Winnipeg examining the unique experiences of homelessness among Indigenous peoples in Winnipeg. The study highlights key challenges, systemic barriers, and culturally responsive solutions to address Indigenous homelessness.

In January 2025, End Homelessness Winnipeg presented the report’s key findings and recommendations at the First Nations Health and Social Secretariat of Manitoba Conference in Winnipeg. Moving forward, we will actively engage community partners to discuss the report’s insights and collaboratively advance solutions that support Indigenous-led approaches to ending homelessness.

Infographics | Concept Board 1 | Concept Board 2

 

2022 Winnipeg Rental Housing Supply Baseline Scan(.pdf)

A snapshot of rental housing that can be repeated over time, to illustrate how the city’s housing supply is changing

 

2022 Winnipeg’s Pandemic Response(.pdf)

The objective of this report was to look at the manner in which Winnipeg responded to the needs of persons experiencing homelessness during the pandemic. This was accomplished through interviews and review of materials provided. In the broadest context, the global community was ill prepared to address the enormity of the pandemic and its devastating reach and impact. In many ways the pandemic amplified the deep faults in a very unequal system.

 

2022 Sharing the Journey of Coordinated Access in Winnipeg (.pdf)

This report provides an overview of Winnipeg’s journey to a coordinated housing and homelessness system. 

2021 Interim Street Census Community Report (.pdf)

  • Infographic 1 (.png)
  • Infographic 2 (.png)

The 2021 Interim Street Census Community Report offers a limited, time-specific glimpse of homelessness in Winnipeg.

2021 Winnipeg Rental Housing Supply Baseline Scan (.pdf)

A snapshot of rental housing that can be repeated over time, to illustrate how the city’s housing supply is changing.

2020 Kíkinanaw Óma – A Strategy to Support Unsheltered Winnipeggers (.pdf)

  • 2021 Kíkinanaw Óma Unsheltered Strategy 1-Year Report (.pdf)
  • 2021 Guide – What to Do if encountering someone who may be experiencing unsheltered Homelessness (.pdf)
    • The Guide is also available in .png format
    • The Guide is also available in .pdf format on a white background
  • 2020 Media Toolkit for Reporting on Homelessness (.pdf)

The Strategy offers context on unsheltered homelessness and encampments in Winnipeg, provides an overview of the work of the Kíkinanaw Óma Strategy group, and makes six key recommendations for supporting individuals experiencing unsheltered homelessness or living in encampments.

2020 North End Housing Lab Report (.pdf)

Starting in the Spring of 2019, The Winnipeg Boldness Project and End Homelessness Winnipeg facilitated a North End Housing Lab. The result, outlined in the Lab Report, is four key prototypes that form parts of a wholistic approach to housing in Winnipeg’s North End.

2020 City of Winnipeg Comprehensive Housing Needs Assessment (.pdf)

The primary purpose of this report is to provide a comprehensive assessment of current and future housing needs in the City of Winnipeg.

2019 Connecting the Circle: Gender-Based Strategy to End Homelessness in Winnipeg (.pdf)

Connecting the Circle aims to prevent and end homelessness for diverse women, trans, Two-Spirit, and gender non-conforming people in Winnipeg by closing system gaps that create gendered paths into homelessness and/or barriers to exiting homelessness.

2019 Localized Approaches to Ending Homelessness: Indigenizing Housing First (.pdf)

Based in learnings from Winnipeg’s participation in the At Home/Chez Soi project, this report serves as a general guide for implementing and delivering Housing First, particularly in Indigenous community contexts.

2019 24/7 Safe Spaces in Winnipeg (.pdf)

  • Summary of Recommendations (.png)

End Homelessness Winnipeg shared its research and recommendations on 24-7 Safe Spaces with the City of Winnipeg to help inform the development of new municipal grants supporting 24-7 Safe Spaces. This report shares why 24-7 Safe Spaces are needed and what criteria are important to consider in setting up new 24-7 Safe Spaces.

2018 Winnipeg Street Health Survey Final Report (.pdf)

  • Fact Sheet #1: Self-Reported Physical Health (.pdf)
  • Fact Sheet #2: Self-Reported Mental Health and Substance Use (.pdf)
  • Fact Sheet #3: Housing and Homelessness (.pdf)
  • Fact Sheet #4: Daily Life (.pdf)
  • Sub Report: Gendered Homelessness in Winnipeg (.pdf)
  • Infographic 1: Gendered Homelessness in Winnipeg (.png)
  • Infographic 2: Gendered Homelessness in Winnipeg (.png)

Between July and October 2018, 406 individuals took part in the 2018 Winnipeg Street Health Survey.  The Final Report shares findings on the self-reported health status, housing, and social service needs of individuals experiencing homelessness in Winnipeg.

2018 Winnipeg Street Census Final Report (.pdf)

On the night of April 17-18, 2018, over 300 volunteers and staff of agencies working with people experiencing homelessness interviewed people about where they stayed and heard their stories. This second Winnipeg Street Census gave us our best snapshot yet of the population experiencing homelessness, providing governments, researchers, and agencies critical information on how to better meet their needs.

2018 Housing Models and Development Framework (.pdf)

  • 2018 Housing Models and Development Framework Executive Summary (.pdf)

Through research and consultation, End Homelessness Winnipeg’s Housing Models and Development Working Group identified housing development priorities for 2018-2025.

2018 Keeping Winnipeg Affordable: Exploring the Potential for Inclusionary Housing in a Slow-Growth City (.pdf)

This research informs the potential for Inclusionary Housing measures in Winnipeg. Inclusionary housing is a one tool available to cities seeking to increase affordable housing supply.

2017 Winnipeg Private Rental Housing Market Inventory Report (.pdf)

This report aims to help understand trends in the private rental market that occurred in from 2006 – 2016 and how these trends may affect those experiencing or at risk of homelessness.

2017 Finding Her Home: A Gender-Based Analysis of the Homelessness Crisis in Winnipeg (.pdf)

This study renews calls to action to deal with the unjust situation of gendered homelessness, so that we may end women’s homelessness in Winnipeg and Manitoba.

2017 Advancing Coordination of the Winnipeg Homeless Sector (.pdf)

This report was designed to identify service gaps and coordination opportunities that can be utilized by the Community Advisory Board (CAB) and Community Entity (CE) in their roles under the former Homelessness Partnering Strategy, the federal precursor to Reaching Home.

2017 The Definition of Indigenous Homelessness in Canada (.pdf)

Unlike the common colonialist definition of homelessness, Indigenous homelessness is not defined as lacking a structure of habitation; rather, it is more fully described and understood through a composite lens of Indigenous worldviews.

2016 Here and Now: the Winnipeg Plan to End Youth Homelessness (.pdf)

  • Youth Engagement Toolkit (.pdf)

Here and Now was developed to guide policy, funding, program development, and collective action priorities, grounded in the principles of reconciliation, towards a city where all youth have a safe place to live and thrive.

2015 Winnipeg Street Census Final Report (.pdf)

The 2015 Winnipeg Street Census was conducted in Winnipeg on October 25/26th, 2015. Almost 300 volunteers met with a huge variety of people living in emergency shelters, temporarily with friends and relatives, under bridges and at other temporary spaces. The report includes a set of principles for addressing homelessness and recommendations for immediate actions to end it.

Services & Supports

For detailed information on community resources and services available in Winnipeg, please visit or call 211

End Homelessness Winnipeg (EHW) will administer the Extreme Weather Response funding, the funding is meant to supplement the work of homelessness serving community organizations. Download the Winter Weather Response Claim Form.

Winter Weather Response Plan is a resource to keep Winnipeggers safer during hazardous winter weather, with a special focus for those who experience homelessness and can be at greater risk of exposure due to spending long periods of time outdoors. The Plan offers information on winter weather hazards, prevention and response information for cold weather injuries and illnesses, as well as resources available in the community for those seeking shelter and assistance with basic needs.  

Download a list of local Housing Resources here and information on housing with rent supplements here. Get info on Winnipeg’s Coordinated Access system here and the CMHB rental benefit here

Download a guide on What to Do when encountering an encampment or person who may be unsheltered here; and a Summer Safety Tip Sheet for those who are unsheltered or simply outdoors a lot in hot weather here.

If you are a service provider, you can find COVID-19 Resources for Winnipeg’s Homeless-Serving Sector here

Quick Links

  • Overnight Shelters and Safe Spaces
  • Daytime Drop-ins
  • Mobile Outreach
  • Bagged Meals
  • Clothing
  • 24/7 Washrooms
  • Health and Wellness

Overnight Shelters and Safe Spaces

ADULTS

Main Street Project 637 Main: 24/7, 18+ low-barrier day drop-in and overnight shelter with showers, food, clothing. Co-ed sleep area during the day; separate areas for women and nonbinary people; co-ed sleepers; and men overnight. 204-982-8267

N’Dinawemak – Our Relatives’ Place 190 Disraeli: 24/7 18+ low barrier drop-in and warming space with food, clothing. Separate areas on different floors for women-identifying and men-identifying guests. Sign-up for beds 6-8p daily; drop-in closed 10p-7a. 204-944-0055

Salvation Army Centre of Hope 180 Henry: 24/7, 18+ overnight shelter with food, clothing. Separate floors for women- and men-identifying guests. 204-946-9402

Salvation Army SonRise Family Shelter: 24/7 overnight shelter for families. 204-946-9471

Siloam Mission 300 Princess: 8p-7a, 18+ overnight shelter; showers, clothing, laundry. Separate areas for women- and men-identifying guests; 3 beds in a separate health referral area for guests of any gender. 204-956-4344

YOUTH

The Link YRC 159 Mayfair: 24/7, 12-21 years overnight shelter with food, showers, counselling, advocacy and referrals; 10 beds in separate, enclosed bedrooms available for youth ages 12-20, all genders welcome. 204-477-1804 or 1-888-477-1804

Ndinawe Tina’s Safe Haven 472 Selkirk: 24/7, 13-24 years safe space and resource centre 204-417-7233

Rossbrook House 658 Ross: 10a-12a M-Th; 24hrs Sa-Su + holidays (including July and August), 6-24 years safe space and drop-in with food, safe rides 204-949-4090

WE24 430 Langside: 11p-7a, 13-26 years safe space with overnight stays, food, clothing, safe rides 204-333-9681

WOMEN AND CHILDREN

Ikwe Widdjiitiwin: for women and their children who have experienced domestic violence 1-800-362-3344

Willow Place: for women and their children who have experienced domestic violence 204-615-0313

Daytime Drop-Ins

ALL AGES

1JustCity Oak Table 109 Pulford: 12-3p M-Th; 9:30a-11:30a F, food, washroom, health and wellness programs, skill development opportunities, culturally sensitive supports for mental wellness and addictions, 204-416-2240

1JustCity West Broadway 222 Furby: 4-6p M-Th; 1-3p W; 12-4p F, food, healthy family programs 204-774-2773

1JustCity West End 365 McGee: 12:30-3p daily, food, washroom, health and wellness programs, Indigenous cultural programming, 204-995-2944

DMSMCA Resource Centre 823 Ellice: 1-6p M-F door service; 3-5p M-F drop-in, with water, coffee, snacks, hygiene/harm reduction supplies, socks, computer/printing/copies/faxes, service referrals, 204-774-7005

Lighthouse Mission 669 Main: 9a-3:30p M-Th; 1-8p F, food, washroom, clothing 204-943-9669

One88 188 Princess: 10a-2p M-Th; 10a-1p F, coffee, food, phone, shower, laundry, 204-504-8118

Our Place Safe Space 823 Ellice: 4-10p F, food, computers, hygiene and harm reduction supplies for sex workers, lived experience, victims or survivors of exploitation or trafficking

Sunshine House 646 Logan: 1-4:30p, 6-9p M/W; 11a-4p Tu/Sa; 11a-3p Su *6-9p M/W is 2SLGBTQ+ focused, food, washroom, shower, clothing, harm reduction supplies, 204-783-8565

Union Gospel Mission 320 Princess: 11:30a, 2-4p, M-F; 7:30p daily; 10a-6p Sa, food, coffee, washroom, shower, 204-943-9904

ADULTS

Siloam Mission 303 Stanley: 9a-2p, 4-8p *10a-8p in extreme weather, food, coffee, washroom, clothing, phone, 204-956-4344

YOUTH

The Link Youth Hub 175 Mayfair: 8:30a-7p M-F; 10a-4p Sa, snacks, activities, and resources for youth under 25, 204-477-1722

Resource Assistance for Youth (RaY) 125 Sherbrook: 1-4p M-F, coffee, food, computers, wifi, basic needs, harm reduction supplies for youth under 29, 204-775-4988

WOMEN + NONBINARY PEOPLE

Mount Carmel Clinic Sage House 422 Dufferin: 12-7p M-F, food, washroom, shower, harm reduction supplies, primary health and cultural supports, skill building and support group for women engaging in survival sex work 204-272-0838

North End Women’s Centre 394 Selkirk: 8:30a-4:30p M/Tu/Th; 12-4:30p W; 8:30a-4p F, food, washroom, phone, harm reduction, safer sex and hygiene supplies, baby supplies, info and referrals, 204-589-7347

North Point Douglas Women’s Centre 221 Austin: 9a-12p, 1-4p M/T/W/F; 1-5p Sa, food, beverages, washroom, phone, computers, clothing, hygiene and baby supplies, smudging and traditional medicines, info and referrals, 204-947-0321

Velma’s House 154 Sherbrook: 9a-12a M-F; 9a-9p Sa-Su, food, beverages, washroom, shower, laundry, clothing, hygiene and harm reduction supplies, access to an Elder and traditional medicines, information and referrals, 204-560-3007

West Central Women’s Resource Centre 640 Ellice: 9a-4:30p M/W/F; 12:30-6p T/Th; 9a-12p Sa, food, coffee, washroom, shower, laundry, phone, computer, hygiene/harm reduction supplies, traditional medicines, info/referrals 204-774-8975

Mobile Outreach

ALL AGES

Downtown Community Safety Partnership Downtown: 24/7, 204-947-3277 or 211

Resource Assistance for Youth (RaY) Citywide: 12-5p M-F, 204-391-2209

Salvation Army Citywide: hours vary; 204-995-2410

ADULTS

Main Street Project Citywide: 24/7, 204-232-5217

St. Boniface StreetLinks East of the Red: 7:30a-12a M/W/F; 7:30a-3:30pTu/Th; 12-8p Sa-Su, 204-228-2369

Street Connections Citywide: 6-11:30p M-F; 4-10:30p Sa, 204-981-0742

West Central Women’s Resource Centre West End/Downtown: 5-9p M/W/F; 2-6p Tu/Th; 11a-3p Sa/Su, 204-774-8975

WOMEN + NONBINARY PEOPLE

Mount Carmel Clinic Sage House North End/Downtown: 12-7p M-F, 204-272-0838

North End Women’s Centre North End/Downtown: 1-4p M/Th/F; 9a-12p Tu, 431-374-8726

Bagged Meals

Agape Table 364 Furby: 7-11a M-F, 204-783-6369

Andrews Street Family Centre 220 Andrews: 12p M-F, 204-589-1721

Holy Trinity 256 Smith: 11a-1p Tu/Th, 204-942-7465 x4

Missionaries of Charity 167 Aikins: 9:30-10:45a M/W/F/Sa, 204-582-2773

North End Women’s Centre 394 Selkirk: 11:45a M, 204-589-7347

NorWest Co-op Community Food Centre 103-61 Tyndall: 12-1:30p M/W/F; 5:30-6:30p Th, 204-615-3117

Thrive Community Support Circle 555 Spence: 11:30a M/W/Th/F, 204-772-9091

West Central Women’s Resource Centre 640 Ellice: 12p M/W/F; 5p Tu/Th; 10a Sa, 204-774-8975

Clothing

Centre Flavie 301 Archibald St: 9a-1p M-F, 204-231-9513

Resource Assistance for Youth (RaY) 125 Sherbrook: 1-4p M-F, 204-783-5617

Siloam Mission Clothing Room 300 Princess: M-Sa 9:45a-12:30p; M-Th 4:30-7:30p, 204.956.4344

Wolseley Family Place 222 Furby: 9-12p & 1-4p M/Tu/Th/F; 1-4p W; 204-788-8052

24/7 Washrooms

222 Furby near Crossways in Common

185 Young near Broadway Neighbourhood Centre

75 Martha at Henry near Main Street Project

473 Selkirk near Powers/Selkirk Park

Health and Wellness

ALL AGES

Aboriginal Health and Wellness Centre 181 Higgins: Free foot care by appointment 204-925-3700

ACCESS Downtown, 640 Main: 9a-4:30p M-F, health and social services hub with harm reduction and safer sex supplies, washroom, phone, COVID-19 vaccine appointments, 204-940-3638

ACCESS Norwest, 785 Keewatin: 9a-8p M-F, 9a-5p Sa/Su/holidays, primary care, foot care, Indigenous health, naloxone, counselling, nutrition and family care, 204-938-5900

Artbeat Studio, 207 Portage Place: 11a-5p M/T/W/F, free art drop-in with supplies, oriented to adults with mental health challenges, 204-947-9577

Addictions Foundation of Manitoba (AFM) 1031 Portage:  24/7 Addictions helpline, 1-855-662-6605; 24/7 Problem Gambling Helpline, 1-800-463-1554

Canadian Mental Health Association (CMHA) 930 Portage: Mental health services and navigation 204-775-6442

Central Neighbourhoods 231 Isabel: 5-9p Tu/Th/F, harm reduction, hygiene, snacks, basic needs supplies at door; hot meal Thursdays 204-558-5212

Crisis Response Centre 817 Bannatyne: 24/7 walk-in or phone assessment and treatment for those in mental crisis, along with referrals to other mental health services, 204-940-1781

Eagle Urban Transition Centre (EUTC) 200-275 Portage: Assists First Nations people transitioning to the city to access appropriate resources such as housing, education, employment, addictions, legal, family, and health, 204-956-0610

Family Doctor Finder: 8:30a-4:30p M-F, 204-786-7111 or 1-866-690-8260

Health Links – Info Santé: 24/7 Team of registered nurses trained to triage health issues by phone with service available in more than 100 languages, 204-788-8200 or 1-888-315-9257

Health Outreach and Community Supports (HOCS): M-F 8:30a-4:30p, Mobile services for people experiencing or at risk of homelessness and facing complex health challenges. 204-794-3804

Klinic Community Health 167 Sherbrook: 9-7:30p M-Th; 9-4p F; 10a-4p Sa, primary health care, counselling and health education. 204-784-4090 during business hours; 24/7 Crisis Line at 204-786-8686

Mount Carmel Clinic 886-888 Main: 9a-5p M/W/F; 9a-8p Tu/Th, primary health, foot care clinic, pharmacy, washroom, computer, harm reduction supplies, foot care; Teen Clinic 4-8p Th; STBBI Walk-In Clinic 1-4p M-F

Native Addictions Council of Manitoba (NACM)160 Salter: 5-week healing program for addictions through traditional Indigenous practices, 204-586-8395

Nine Circles 705 Broadway: 9a-5p M-F; primary care, social support, education and prevention, with expertise in care and treatment of HIV, Hepatitis C and other STIs, 204-940-6000 or 1-888-305-8647

Sara Riel 101-66 Moore: community-based support to persons who experience issues with mental illness or mental health challenges including substance use disorders and addictions, 204-237-9263 x149. 24/7 Warm Line 204-942-9276

Siloam Mission 300 Princess: Saul Sair Health Centre for shelter and drop-in guests offering primary care, dentistry, optometry, foot care, massage, physio and more, 204-956-4344

Street Connections 496 Hargrave: 8:30a-4:30p M-F, Harm Reduction/Safer Sex Supplies and information; Naloxone 204-981-0742

Sunshine House 646 Logan: 1-4:30p, 6-9p M/W; 11a-4p Tu/Sa; 11a-3p Su *6-9p M/W is 2SLGBTQ+ focused. Washroom, shower, harm reduction supplies, and “Street Feet” foot care by appointment 204-783-8565

Women’s Health Clinic 419 Graham: 9a-8p M-W; 9a-8:30p Th; 9a-4p F; 10:30a-3p Sa, Harm Reduction/Safer Sex supplies, washroom, phone, appointment bookings for STI testing, birth control, abortion services, phone counselling call 204-947-1517. Intake for midwifery, call 204-947-2422 x307

ADULT

Main Street Project: 24/7 Withdrawal management services; alternative isolation accommodations for individuals tested for or recovering from COVID-19

WRHA Community Mental Health Services: A range of community-based programs designed to help adults experiencing mental health problems, 204-940-1663

YOUTH

Child and Adolescent Mental Health Program Centralized Intake, 65 St. Mary’s: For children and adolescents aged 3-18 years experiencing emotional or behavioural concerns and symptoms of mental illness. Parents, caregivers, doctors, counsellors can make a referral. Self-referrals are also accepted. 204-958-9660

Huddle Broadway 533 Broadway: M-Th 12:30-4:30p and remain open until 6pm for appointments or evening programming, safe space programming for 2SLGBTIA+ youth ages 12-29. Health, counselling, cultural support, harm reduction supplies, snacks, Wi-Fi, phone charging, football and more, 204-228-6387

Huddle Ka Ni Kanichihk 102-765 Main: 10a-7p M-F, safe space with Indigenous cultural programming for youth ages 12-29. Health, counselling, cultural support, harm reduction supplies, snacks, Wi-Fi, phone charging and more, 204-594-6500

Huddle Norwest 103-61 Tyndall: 11a– 6:30p M-F; 9:30a-5p Sa, safe space programming for youth ages 12-29. Mental health, primary care, addictions, employment, recreation, crafting, food, 204-221-9800

Huddle South Central 2-17 St. Mary’s: 10a-7p M-F, Bilingual (English/French) Safe Space programming for youth ages 12-29. Health, counselling, cultural support, harm reduction supplies, snacks, Wi-Fi, phone charging, foosball and more, 204-255-6497

Marymound 442 Scotia: Services to support youth who have experienced sexual abuse, exploitation, crisis or addictions, 204-338-7971

The Link Youth Crisis Services 159 Mayfair: 24/7 crisis supports to help stabilize youth, while also ensuring emotional, physical & cultural safety and wellness for everyone in the home, 204-949-4777 or 1-888-383-2776

Coordinated Access

“Naatamooskakowin” is the name of Winnipeg’s Coordinated Access System. Elder Belinda Vandenbroeck gifted the name Naatamooskakowin in March 2022. It is a Cree word meaning “a place to come to for help, shelter, or resources.”

Naatamooskakowin is a new way for people to connect quickly with the housing and supports they need.

This resource is for people who experience homelessness and face barriers to finding a place. These barriers may include things like needing a place that is accessible for a disability, needing a place for you and your kids, or not having family or friends in town who can help you out.

Quick Links

  • How to get help from Naatamooskakowin
  • Information for Service Providers
  • Background: How Naatamooskakowin was created
  • Additional Information

How to get Help from Naatamooskakowin

To get help from Naatamooskakowin, people go to an appointment with a Sharing Team member at an Access Point.

To Make an Appointment

  • Download a current list of Access Points here, and call the one that is most accessible to you, OR
  • Call 211 to ask for a current list of Access Points for Naatamooskakowin: Winnipeg’s Coordinated Access System, OR
  • Ask for a current list of Access Points from an emergency shelter, OR
  • Ask your support worker/service provider to make an appointment for you

At the appointment, the Sharing Team member will listen to your story.

After the appointment, Naatamooskakowin staff with match the info you shared with the options for housing and supports that fit your needs. Then, you choose from these options what you think will work best.

Information for Service Providers

Download the Naatamooskakowin FAQ for Service Providers here.

Download the Naatamooskakowin FAQ for Correctional Facilities here.

Download a current list of Access Points for Naatamooskakowin here.

Naatamooskakowin is for people who are experiencing homelessness AND facing multiple barriers to securing safe housing. Service providers have an important role to play in identifying people for Naatamooskakowin and talking to them about it. See “What to Ask” on the lower part of this FAQ for questions to keep in mind when considering whether someone is a good fit for Naatamooskakowin. If you have found someone that Naatamooskakowin is for, make an appointment for them at an Access Point that is accessible to them, ideally within 48 hours.

Background: How Naatamooskakowin was Created

As Winnipeg’s Community Entity for Reaching Home: Canada’s Homelessness Strategy, End Homelessness Winnipeg was responsible for co-creating a Coordinated Access system in Winnipeg by March 31, 2022.

Reaching Home defines Coordinated Access as a process by which individuals and families experiencing or at-risk of homelessness are directed to community-level Access Points, where they are supported to address housing challenges through a consistent triage and assessment process that is trauma-informed and culturally appropriate. At the triage stage, people can be supported through diversion or prevention to other services and housing resources. Following assessment, people are prioritized for housing resources and supports based on the system’s identified outcomes and goals, as defined by the community. Finally, people are Matched and Referred, through consistent processes, to appropriate housing resources, to begin their journey home.

Winnipeg’s Coordinated Access Journey began in late 2019 with a series of 3 community engagement sessions welcoming diverse participation. The feedback from these sessions was that The 7 Teachings of Love, Respect, Courage, Honesty, Wisdom, Humility and Truth should serve as the core values guiding the Coordinated Access system. Cultural safety needs to be central to the process and the services offered, as does Harm Reduction and a trauma-informed approach. Design and implementation processes must include a diversity of Lived Experts.

In Fall 2020, the process picked up again with the establishment of an Advisory Committee, structured to reflect the stakeholder groups identified by the earlier engagement sessions. The Advisory Committee’s main goal was to establish a governance structure for co-creating Coordinated Access. The Governance Structure recommended by the Advisory Committee included creation of a Coordinated Access Council to provide guidance on the planning of engagement and co-creation strategies to help our community develop Coordinated Access; and to provide oversight and feedback on the implementation and monitoring of Coordinated Access. This Council was formed in January 2021.

In June 2021, a community engagement session was held to identify the Vision and Outcomes for Winnipeg’s Coordinated Access system.

Vision Statement

Coordinated Access creates lasting solutions with our community to provide a seamless and rapid exit from the experience homelessness through system collaboration and coordination that is person-centered, anti-oppressive, trauma-informed, strengths-based, and grounded in the principles of harm reduction.

Outcomes

  • People are housed. People housed do not return to homelessness
  • Lengths of time experiencing homelessness are reduced
  • Outcomes determined and measured by Lived Experts, for example:
    • Intake and assessment are rapid, consistent, low-barrier, culturally safe
    • People use and value the services; they feel respected have their needs met
    • People have meaningful choices for where and how to live
    • People have access to all needed supports after being housed
  • Number of services included within Coordinated Access is comprehensive: information on services is kept current; communication is timely
  • Staff Trainings: Providers have a community of practice, sharing person-centered, culturally safe, anti-oppressive, trauma-informed, strengths-based, harm reduction strategies through an Indigenous lens reflecting the diversity of Indigenous peoples
  • All partners communicate, collaborate, and share information and resources: pooling data in a shared, real-time system designed to support people to exit homelessness. Services and benefits are coordinated across systems

Additional Information

  • 2025 Coordinated Access Evaluation Report (.pdf)
  • 2024 August list of Naatamooskakowin Access Points (.pdf)
  • 2022 Naatamooskakowin FAQ for Service Providers (.pdf)
  • 2022 Sharing the Journey of Coordinated Access in Winnipeg: Logic Model and Evaluation Framework (.pdf)
  • 2021 What We Heard: Coordinated Access Vision and Outcomes (.pdf)
  • 2020 Revisioning Coordinated Access: Fostering Indigenous Best Practices Towards a Wholistic Systems Approach to Homelessness (.pdf)
  • 2019 Reaching Home Coordinated Access Guide (.pdf)
  • September 2022 Updated Naatamooskakowin Policy and Procedure Guide

Previous Newsletters

2023

Naatamooskakowin Newsletter – September 2023
Naatamooskakowin Newsletter – July and August 2023
Naatamooskakowin Newsletter – June 2023
Naatamooskakowin Newsletter – May 2023

Reaching Home Community Advisory Board

The Community Advisory Board (CAB), as outlined in the Reaching Home directives, plays a critical role in addressing homelessness by setting local priorities and coordinating efforts within Designated Communities, Indigenous Homelessness, and Territorial Homelessness funding streams. CABs are responsible for aligning initiatives with community needs, leveraging their expertise in key sectors and systems that impact local priorities, and recommending projects to the Community Entity for implementation.

Since 2019, End Homelessness Winnipeg has served as the Community Entity for Reaching Home: Canada’s Homelessness Strategy, administering federal homelessness funding locally. The Community Advisory Board (CAB) is responsible for setting strategic direction and priorities to address homelessness in Winnipeg under Reaching Home. CAB’s membership comprises a diverse and inclusive group of individuals with in-depth knowledge of key sectors and systems that influence local homelessness priorities.

The Winnipeg CAB exemplifies this mandate by fostering broad representation and leveraging its members’ extensive expertise across housing, social services, Indigenous initiatives, and community-based programs. The Government of Canada tasks the CAB with approving community plans and homelessness reports, assessing and recommending projects for Reaching Home funding, supporting the planning and implementation of a Coordinated Access system, and developing policies and terms of reference to guide its work. Through its collaborative approach, the Winnipeg CAB ensures impactful strategies and coordinated efforts to reduce and prevent homelessness in the city.

Reaching Home CAB Membership

Mark Fleming

Mark is a proud member of Minegoziibe Anishinabe (Pine Creek) First Nation in Manitoba, with strong Métis family roots. Based in Winnipeg with his wife and two daughters, his journey has been shaped by his upbringing in Winnipegosis, Manitoba, and studies at the University of Winnipeg. With over 25 years of experience in youth leadership, social welfare, and program development, Mark has held significant leadership roles, including 14 years as Executive Director of the North End Housing Project.

As Chair of Winnipeg’s Community Advisory Board (CAB) for Reaching Home since 2015, Mark has been a driving force in addressing homelessness. His extensive governance experience and dedication to fostering collaboration, transparency, and inclusion reflect his commitment to preventing and ending homelessness. Mark’s focus on coordinating resources and breaking down silos ensures impactful solutions for those most in need.

Al Wiebe

Al is a passionate advocate with lived experience, having spent 29 months on the streets of Winnipeg after a successful 200,000-a-year professional career. Drawing from his journey, Al has founded national and international lived experience groups and trained executives in person-centered engagement across healthcare, government, and corporate sectors. He has housed over 750 people in Toronto, Vancouver, and Winnipeg using a “lived experience-led, person-centered housing first” model that respects all cultural and spiritual needs.

As host of the advocacy radio show Of No Fixed Address for eight years, Al amplifies voices on poverty, homelessness, and human rights. He founded “Hope Alley” memorial service and is working toward purchasing the area to expand its support for the community. Al also leads initiatives like the National Anti-Poverty Fund and the upcoming 2025 Worldwide Lived Experience Symposium. His efforts have influenced healthcare policies across Canada, improved patient care, and driven systemic change. Al has been a member of the Community Advisory Board (CAB) for nine years and currently serves as its Vice Chair.

Dana Riccio Arabe

Dana Arabe is a proud Indigenous woman of mixed heritage, a dedicated mother of two, and an accomplished leader with over a decade of executive management experience in the not-for-profit sector. Born and raised in Winnipeg, Manitoba, she has devoted her career and volunteer efforts to empowering Indigenous children, youth, and families in her community. Dana is deeply passionate about fostering resilience, addressing systemic inequities, and tackling the root causes of violence through a collaborative, strengths-based approach.

As the Executive Director of Blue Thunderbird Family Care Inc., Dana leads an Indigenous-led organization committed to creating safe, loving, and culturally affirming environments for children, families, and communities. Under her leadership, the organization delivers innovative, culturally relevant programs that build capacity, strengthen connections, and promote healing. Dana’s vision and dedication continue to inspire meaningful change, ensuring that Indigenous families have the support and resources they need to thrive.

Christina Maes Nino

Christina has dedicated her career to supporting, organizing, and collaborating with people living in poverty, with a particular focus on improving housing circumstances. Her experience includes case management in supportive housing for individuals who were previously homeless in Vancouver’s Downtown Eastside and community development work in social housing in Calgary. She later pursued policy and research, earning a Master’s in City Planning from the University of Manitoba.

As the Executive Director of the Manitoba Non-Profit Housing Association, Christina has expanded programs to support affordable housing, including the Rent Relief Fund, eviction prevention initiatives, and energy efficiency programs, while strengthening the Association’s advocacy efforts. She co-authored significant reports, such as the Winnipeg Street Health Report (2011) and Here and Now: Winnipeg Plan to End Youth Homelessness (2016), and coordinated Winnipeg’s Street Census projects in 2015 and 2018. Christina is an active member of the Winnipeg Community Advisory Board for Reaching Home and serves on the Board of Directors of the Community Housing Transformation Centre.

Karen Martin

Karen has dedicated over 24 years to serving as a Paramedic in Winnipeg, building a career rooted in compassion and a commitment to community well-being. Beginning her paramedic journey in the early 1990s in rural Manitoba communities, she has brought her expertise and dedication to her current role within the Winnipeg Fire Paramedic Service.

As the District Chief of Paramedic Operations, Karen oversees the growing Community Paramedicine Program, working to address the complex health needs of Winnipeg’s most vulnerable populations. Through fostering partnerships with healthcare providers, social services, and community organizations, Karen and her team bridge gaps in care, ensuring equitable access to medical support and improving health outcomes for those facing systemic barriers.

Shana Menkis

Shana is the Executive Director of the Quality and Citizen Experience (QCE) Branch with Manitoba Health, Seniors, and Long-Term Care (MHSLTC). In this role, she and her team focus on health system quality, encompassing patient safety, people-centered care, patient and public engagement, and patient experience. Shana previously worked in MHSLTC Infrastructure, overseeing the health system’s capital program, and has extensive experience leading operations in government service delivery and the social service sector. She holds a Master’s in Business Administration, with expertise in resource management and leadership development.

Certified in psychological safety in the workplace, Shana trains non-profit professionals on creating safe and respectful work environments. Beyond her professional roles, she serves on the boards of Shelter Movers and the Manitoba Centennial Centre Corporation.

Dawn Cumming

Dawn Cumming is a dedicated community advocate based in Winnipeg, with extensive experience in social services, community engagement, and program development. Her work spans multiple sectors, including addictions, mental health, early learning and child care, disability support, newcomer services, homelessness, and housing security. With a strong commitment to fostering inclusive and supportive environments, Dawn brings a broad perspective and deep expertise to her community work.

As the Director of Community Services at Mount Carmel Clinic, Dawn provides strategic leadership to programs that promote health, wellness, and equity. Known for her collaborative approach, she works to strengthen community connections and drive meaningful change.

Paula Thomas

Paula is a dedicated advocate and lived expert whose journey from homelessness to healthcare has shaped her deep commitment to social change. A proud woman of color, she spent nearly 30 years experiencing homelessness before entering the sex trade as a young adult. Determined to break the cycle, she overcame addiction, pursued her education, and has now worked as a nurse for over three decades. Her lived experience gives her an intimate understanding of the systemic barriers that marginalized communities face, particularly those struggling with housing insecurity and access to essential services.

Passionate about using her voice to uplift others, Paula now advocates for people experiencing homelessness, ensuring that policies and programs reflect the realities of those they aim to serve. Her expertise bridges the gap between lived experience and professional practice, bringing invaluable insight into trauma-informed care, harm reduction, and housing-first approaches.

Brenda Mazur

Brenda is a seasoned leader with a deep commitment to community development and Indigenous advocacy. Retiring from the Government of Canada in 2016, she brought decades of experience in strategic planning, partnership building, and policy implementation. As a Development Officer for Indigenous Services Canada, she played a pivotal role in advancing urban Indigenous initiatives, working alongside community steering committees to shape priorities, allocate strategic investments, and foster collaboration between Indigenous-led organizations, government stakeholders, and community partners. Her expertise in grants and contributions funding has directly contributed to improving socio-economic outcomes for Indigenous communities.

Recognized for her leadership and impact, Brenda received the Deputy Minister’s Recognition Award for Leadership Excellence in 2014 and the Queen Elizabeth II Diamond Jubilee Medal in 2012 for her dedication to partnership-driven investments. Now, as a member of Winnipeg’s Community Advisory Board for Reaching Home, she brings her wealth of experience to tackling homelessness. With a strong background in community engagement, funding allocation, and policy development, Brenda is committed to fostering sustainable solutions that create lasting change for vulnerable populations in Winnipeg.

Stefanie Einfeld

Stefanie is a proud Métis woman living in Winnipeg with her family and has been dedicated to the non-profit community housing sector for nearly a decade. She holds a Bachelor’s degree in Business Administration and has pursued additional education in trauma-informed leadership and Indigenous community engagement. Beginning her career at Manitoba’s largest housing co-operative, she quickly became passionate about sustainable, affordable housing. She further expanded her expertise through national housing conferences, educational events, and a certification in Property Management.

Her experience includes working in the Sustainable Affordable Housing program at the Federation of Canadian Municipalities, where she gained a national perspective on housing development and funding. Currently, Stefanie is the Manager of the Regional Energy Coach Program at the Community Housing Transformation Centre, where she previously led the Indigenous Internship Program, supporting Indigenous youth in learning about community housing.

CAB Membership

  • Mark Fleming, Chair
  • Al Wiebe, Vice-Chair
  • Dana Riccio Arabe, Vice-Chair
  • Christina Maes Nino, Member (Alumni)
  • Karen Martin, Member
  • Shana Menkis, Member
  • Dawn Cumming, Member
  • Paula Thomas, Member
  • Brenda Mazur, Member
  • Stefanie Einfeld, Member

Ex-Officio

  • Marjorie Soldevilla, Government of Canada | ex-officio
  • Greg MacPherson, Winnipeg Government | ex-officio
  • Kenzie Caldwell, Winnipeg Government | ex-officio
  • Shannon Watson, Winnipeg Regional Health Authority | ex-officio
  • Janet Clark, End Homelessness Winnipeg | ex-officio
  • Thomas Edwards, End Homelessness Winnipeg | ex-officio

Download a list of CAB members with additional information on their representative sectors here.
For more information on Reaching Home in Winnipeg, click here.

Indigenous-led housing key to pandemic recovery: Lucille Bruce

Posted: December 12, 2020 Filed Under: Community Blog

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